Shipping

Within Australia: 

Australia Post Regular Service will be used for all Australian orders.  All Australian orders will be charged at a fixed amount of $5.00, regardless of the size of your order.

If Express Post is required, please select this option when ordering your products. This will cost $7.40. 

International Orders

International orders will be sent through Australia Post Regular Service. You will need to select which "Zone" your country is part of to work out the postage cost when you place your order.  See the Zones and prices listed below. All monies are in Australian Dollars.

Zone A- New Zealand.....................$6.85

Zone B- Asia/ Pacific......................$7.70

Zone C- USA/ Canada/ Middle East....$9.05

Zone D- Rest of the world................$10.70

Returns and Refunds

All care is taken in packaging your purchase to ensure that it arrives to you in pristine condition.  If a product is faulty or arrives to you damaged please send an email to info@mylunette.com. You may then return your product and a new one will be posted to you. We will refund your return postage costs.

Please note that we do not accept returns or give refunds for any other reason. At Lunette we understand that using a menstrual cup may require some practice-this is very normal! We also know that a Lunette is suitable for every woman, and encourage you to persevere. Once you are comfortable using the Lunette you will truly realise the Natural Freedom that they bring-and will wish that you had of had one ages ago!

Queries

If you have any questions, comments or queries please send an email using the form below: